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En anglais, mais une mec ici faire une bon traduction, svp
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Dear Danmoto Customer,
Thank you for your purchase of our Adjustable Motorcycle Clip On Handlebars.
Unfortunately we have to inform you that we're initiating a product recall on this specific item.
- What is the issue?
Each side of the Handlebar consists of 3 parts.
(1) The clamp which holds the handlebar on the motorcycle fork.
(2) A tubular extension which connects the clamp (1) with the bar (3) itself.
(3) The bar
The bar again consists of 2 parts, the bar tube and the bar clamp. The bar clamp is bolted into the bar tube.
If both parts are properly assembled the bar clamp is bolted into the bar tube with a torque of 28Nm and the thread is secured with medium strength Thread locker.
In this way all forces from the bar tube are conducted into the clamp over the pressure on the contact surface.
Unfortunately a batch of about 20-30pc of the bars are incorrectly assembled. The bar clamp has not been bolted in to the correct torque and thread locker was not or insufficiently applied.
On the affected handlebars loads applied on the bar tube cannot be correctly conducted into the bar clamp and result in ongoing deformations of the bolted connection between the parts.
Depending on the load situation the bolted connection can fail after a longer time of these deformations, which can cause dangerous driving situations. Danmoto recognized 2 cases in which bars failed, fortunately without harmful results for driver or bike.
- What needs to be done?
The handlebars are not equipped with a serial number, due to this it is not possible for us to identify the affected batch and we recall the full product range of these handlebars.
We offer two options for the recall:
(1) You can return the item in any condition for a full refund inc shipping costs.
(2) If you supply us with your shipping address and handlebar model, we will send you immediately replacements for the bar clamps with an advanced design.
Please inform us about your preference by replying to this email.
The new design features a double threaded bolt which eases assembly and which is made of a high strength, ductile steel alloy which will assure a proper load conduction between the parts even in the case of improper assembly.
The parts will be supplied with detailed installation instructions.
This design modification is also carried on in the actual production and applied on all handlebars sold after May 25th 2011.
- Is it safe to use the handlebars before installation of the new bar clamp?
You can identify the affected handlebars by a small amount of free play on the bars. The affected bars can distort slightly on the connection between the bar tube and the bar clamp which results in a small free movement of the tube.
If you find this symptom on your handlebars of if you’re unsure we suggest refraining from usage until the components are exchanged.
If you sold or gave the handlebar to somebody else, we kindly ask to pass on the information of this recall to the actual owner of the items.
Hereby we want to sincerely apologize for any inconvenience caused by this product recall.
With best regards
Danmoto
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